Privacy Policy - Management of Personal Data

Definitions

Client: Any professional or individual, as defined by Articles 1123 and following of the Civil Code, or legal entity, visiting the website subject to these general terms and conditions.
Services: Edelweiss SAS provides Clients with:
Content: All elements constituting the information present on the website http://www.edelweiss-ropes.com/, including text, images, and video.
Client Information: Hereinafter referred to as "Information(s)," which corresponds to all personal data that Edelweiss SAS may hold for managing your account, customer relations, and for analysis and statistics purposes.
User: An internet user connecting to or using the aforementioned site.
Personal Information: "Information that allows, in any form, directly or indirectly, the identification of the individuals to whom it applies" (Article 4 of Law No. 78-17 of January 6, 1978).

The terms "personal data," "data subject," "processor," and "sensitive data" have the meanings defined by the General Data Protection Regulation (GDPR: No. 2016-679).

Presentation of the Website In accordance with Article 6 of Law No. 2004-575 of June 21, 2004, for trust in the digital economy, the identity of the various parties involved in the creation and monitoring of the website http://www.edelweiss-ropes.com/ is provided to users:

Owner: SAS Edelweiss, share capital of €300,000, VAT Number: FR12423791060, ZI de Montplaisir, 38780 Pont Eveque - RCS Vienne No. 423 791 060
Publication Manager: Edelweiss SAS – info@edelweiss-ropes.com
The publication manager is a legal entity.
Data Protection Officer: Edelweiss SAS – info@edelweiss-ropes.com

General Terms of Use of the Site and Services Provided The site constitutes a work protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Client may not reuse, assign, or exploit any part of the elements or works of the Site for their own account.

Using the website http://www.edelweiss-ropes.com/ implies full acceptance of the following general terms of use. These terms of use may be modified or supplemented at any time; therefore, users of the website http://www.edelweiss-ropes.com/ are encouraged to consult them regularly.

This website is generally accessible to users at all times. However, a technical maintenance interruption may be decided by Edelweiss SAS, which will strive to communicate the dates and times of the intervention to users in advance. The website http://www.edelweiss-ropes.com/ is regularly updated by Edelweiss SAS. Similarly, the legal notices may be modified at any time: they are binding on the user, who is invited to refer to them as often as possible to be informed.

Description of Services Provided The website http://www.edelweiss-ropes.com/ aims to provide information regarding all activities of the company. Edelweiss SAS strives to provide as accurate information as possible on the website http://www.edelweiss-ropes.com/. However, it cannot be held responsible for omissions, inaccuracies, and deficiencies in updates, whether they are due to its own actions or to third-party partners providing this information.

All information provided on the website http://www.edelweiss-ropes.com/ is for informational purposes only and is subject to change. Furthermore, the information on the website http://www.edelweiss-ropes.com/ is not exhaustive and is provided subject to modifications made since its publication online.

Contractual Limitations on Technical Data The website cannot be held responsible for material damages related to the use of the site. Additionally, the user agrees to access the site using recent hardware that is virus-free and with an updated modern browser. The website http://www.edelweiss-ropes.com/ is hosted by a provider located within the European Union, in accordance with the General Data Protection Regulation (GDPR: No. 2016-679).

The goal is to provide a service that ensures the best accessibility rate. The host guarantees service continuity 24 hours a day, every day of the year. However, they reserve the right to interrupt hosting services for the shortest possible duration, particularly for maintenance, infrastructure improvements, infrastructure failures, or if the Services generate unusually high traffic.

Edelweiss SAS and the host cannot be held responsible for any malfunctions of the Internet network, telephone lines, or computer and telephony equipment, particularly due to network congestion preventing access to the server.

Intellectual Property and Infringements Edelweiss SAS holds the intellectual property rights and has usage rights for all elements accessible on the website, including texts, images, graphics, logos, videos, icons, and sounds. Any reproduction, representation, modification, publication, or adaptation of all or part of the elements of the site, by any means or process, is prohibited unless prior written authorization is obtained from Edelweiss SAS.

Any unauthorized use of the site or any of its elements will be considered an infringement and prosecuted in accordance with Articles L.335-2 and following of the Intellectual Property Code.

Limitations of Liability Edelweiss SAS acts as the publisher of the site. http://www.edelweiss-ropes.com/ is responsible for the quality and accuracy of the Content it publishes.

Edelweiss SAS cannot be held responsible for direct or indirect damages caused to the user's hardware when accessing the website http://www.edelweiss-ropes.com/, resulting either from the use of equipment that does not meet the specifications indicated in point 4 or from the appearance of bugs or incompatibilities.

Edelweiss SAS also cannot be held responsible for indirect damages (such as loss of market or loss of opportunity) resulting from the use of the site http://www.edelweiss-ropes.com/. Interactive spaces (the ability to ask questions in the contact space) are available to users. Edelweiss SAS reserves the right to delete, without prior notice, any content posted in this space that violates applicable laws in France, particularly provisions related to data protection. If necessary, Edelweiss SAS also reserves the right to hold the user civilly and/or criminally liable, particularly in the case of messages that are racist, defamatory, or pornographic, regardless of the medium used (text, photograph, etc.).

Management of Personal Data The Client is informed of the regulations regarding marketing communications, the law of June 21, 2014, for trust in the digital economy, the Data Protection Act of August 6, 2004, and the General Data Protection Regulation (GDPR: No. 2016-679).

7.1 Data Collection Responsible Parties For Personal Data collected in connection with the creation of the User's personal account and their navigation on the Site, the data controller is: Edelweiss SAS.

As the data controller of the data it collects, Edelweiss SAS commits to comply with current legal provisions. It is the Client's responsibility to establish the purposes of their data processing, to provide their prospects and clients, based on their consent, with complete information about the processing of their personal data, and to maintain a register of processing activities that reflects reality. Whenever Edelweiss SAS processes Personal Data, it takes all reasonable measures to ensure the accuracy and relevance of the Personal Data in relation to the purposes for which it processes them.

7.2 Purpose of Collected Data To enable the proper execution of certain services, Edelweiss SAS may process all or part of the following data:

For customer service: your name, first name, phone number, email and postal addresses, as well as various information enabling identification and authentication if necessary, along with various information regarding the relevant product (purchase date, duration of use, defect observed) and your activities practiced.
For technical questions: your name, first names, email address, and country of residence.
To improve navigation on the Site: connection and usage data.

Edelweiss SAS does not sell your personal data, which is only used out of necessity or for statistical and analytical purposes.

7.3 Right of Access, Rectification, and Opposition In accordance with current European regulations, Users of http://www.edelweiss-ropes.com/ have the following rights:

Right of access (Article 15 GDPR) and rectification (Article 16 GDPR), to update and complete the Users' data, right to lock or delete Users' personal data (Article 17 GDPR) when it is inaccurate, incomplete, ambiguous, outdated, or when its collection, use, communication, or storage is prohibited.
Right to withdraw consent at any time (Article 13-2c GDPR).
Right to limit the processing of Users' data (Article 18 GDPR).
Right to object to the processing of Users' data (Article 21 GDPR).
Right to data portability for the data Users have provided when such data is subject to automated processing based on their consent or a contract (Article 20 GDPR).
Right to define the fate of Users' data after their death and to choose to whom Edelweiss SAS should communicate (or not) their data to a third party they have previously designated.

Once Edelweiss SAS becomes aware of a User's death and in the absence of instructions from them, Edelweiss SAS commits to destroying their data, unless retention is necessary for evidential purposes or to comply with a legal obligation.

If a User wishes to know how Edelweiss SAS uses their Personal Data, request to correct it, or object to its processing, the User can contact Edelweiss SAS in writing at the following address:

Edelweiss SAS
Chemin de Montplaisir

38780 Pont Eveque
France

In this case, the User must specify the Personal Data they would like Edelweiss SAS to correct, update, or delete, clearly identifying themselves with a copy of an identity document (ID card or passport).

Requests for deletion of Personal Data will be subject to the obligations imposed on Edelweiss SAS by law, particularly regarding the retention or archiving of documents. Finally, Users of http://www.edelweiss-ropes.com/ can lodge a complaint with the supervisory authorities, notably with the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-communication of Personal Data Edelweiss SAS prohibits processing, hosting, or transferring the Information collected on its Clients to a country outside the European Union or recognized as "inadequate" by the European Commission without prior notification to the client. However, Edelweiss SAS retains the freedom to choose its technical and commercial subcontractors, provided they offer sufficient guarantees in line with the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).

Edelweiss SAS commits to taking all necessary precautions to ensure the security of the Information, specifically to prevent it from being communicated to unauthorized individuals. Nevertheless, if an incident affecting the integrity or confidentiality of Client Information comes to the attention of Edelweiss SAS, it must promptly inform the Client and communicate the corrective measures taken. Furthermore, Edelweiss SAS does not collect any "sensitive data."

The Personal Data of the User may be processed by subsidiaries of Edelweiss SAS and subcontractors (service providers), exclusively for the purposes outlined in this policy.

Within the limits of their respective roles and for the purposes mentioned above, the main individuals likely to access the data of Users on http://www.edelweiss-ropes.com/ are primarily agents from our customer service.

Incident Notification Regardless of the efforts made, no method of transmission over the Internet and no electronic storage method is completely secure. Consequently, we cannot guarantee absolute security. If we become aware of a security breach, we will notify the affected users so they can take appropriate measures. Our incident notification procedures account for our legal obligations, whether at the national or European level. We are committed to fully informing our clients of all issues related to the security of their accounts and providing them with all necessary information to help them comply with their own regulatory reporting obligations.

No personal information of the user of the site http://www.edelweiss-ropes.com/ is published without the user's knowledge, exchanged, transferred, ceded, or sold on any medium to third parties. Only in the event of the acquisition of Edelweiss SAS and its rights would such information be transmitted to the potential buyer, who would also be required to maintain the same obligations regarding the conservation and modification of data in relation to the user of http://www.edelweiss-ropes.com/.

Security To ensure the security and confidentiality of Personal Data and Health Personal Data, Edelweiss SAS uses networks protected by standard devices such as firewalls, pseudonymization, encryption, and passwords.

When processing Personal Data, Edelweiss SAS takes all reasonable measures to protect it against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Hyperlinks, Cookies, and Internet Tags The site http://www.edelweiss-ropes.com/ contains several hyperlinks to other sites, set up with the permission of Edelweiss SAS. However, Edelweiss SAS does not have the ability to verify the content of the sites visited, and therefore assumes no responsibility for this.

Unless you decide to disable cookies, you accept that the site may use them. You can disable these cookies at any time for free using the provided options, knowing that this may reduce or prevent accessibility to all or part of the services offered by the site.

9.1. Cookies A "cookie" is a small piece of information sent to the User's browser and stored on the User's device (e.g., computer, smartphone). This file includes information such as the User's domain name, Internet service provider, operating system, and the date and time of access. Cookies cannot damage the User's device.

Edelweiss SAS may process information about the User regarding their visit to the Site, such as the pages viewed and searches conducted. This information allows Edelweiss SAS to improve the content of the Site and the User's navigation experience.

Cookies facilitate navigation and/or provide services offered by the Site. The User can configure their browser to decide whether to accept cookies, so that cookies are stored on the device or, conversely, rejected, either systematically or based on the issuer. The User can also configure their browser to prompt them to accept or refuse cookies on a case-by-case basis before a cookie may be stored on their device. Edelweiss SAS informs the User that, in this case, not all features of their browser may be available.

If the User refuses the storage of cookies on their device or browser, or if the User deletes those already stored, they are informed that their navigation and experience on the Site may be limited. This could also occur when Edelweiss SAS or one of its providers cannot recognize, for technical compatibility purposes, the type of browser used by the device, language and display settings, or the country from which the device appears to be connected to the Internet.

In such cases, Edelweiss SAS declines any responsibility for the consequences related to the degraded functioning of the Site and the services potentially offered by http://www.edelweiss-ropes.com/, resulting from (i) the User's refusal of cookies or (ii) the inability of http://www.edelweiss-ropes.com/ to store or consult the cookies necessary for their operation due to the User's choices. Each browser has a different configuration for managing cookies, which is described in the browser's help menu, allowing the User to know how to modify their cookie preferences.

At any time, the User can express and modify their preferences regarding cookies. Edelweiss SAS may also call upon external service providers to assist in collecting and processing the information described in this section.

Finally, by clicking on the dedicated social media icons on the Site http://www.edelweiss-ropes.com/ and if the User has accepted the storage of cookies by continuing to navigate on the Edelweiss SAS website, these social media may also store cookies on your devices (computer, tablet, mobile phone).

These types of cookies are only stored on your devices with your consent, by continuing your navigation on the website http://www.edelweiss-ropes.com/. At any time, the User may withdraw their consent for Edelweiss SAS to store such cookies.

9.2. Internet Tags Edelweiss SAS may occasionally use Internet tags (also known as "tags," action tags, one-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analysis partner who may be located (and thus store the corresponding information, including the User's IP address) in a foreign country.

These tags are placed in online advertisements that allow users to access the Site and on various pages of the Site.

This technology allows Edelweiss SAS to evaluate visitors' responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information viewed), as well as the User's use of this Site.

The external provider may collect information about visitors to the Site and other websites through these tags, compile reports on the Site's activity for Edelweiss SAS, and provide other services related to its use and the Internet.

Applicable Law and Jurisdiction Any dispute related to the use of the site http://www.edelweiss-ropes.com/ is subject to French law. Unless prohibited by law, exclusive jurisdiction is granted to the competent courts of Vienne (Isère).